This temperature is measured directly at an open tap by immersing a water thermometer in a glass under running water to a special mark. In accordance with Appendix No. 1 to the Rules, hot water supply must be uninterrupted and around the clock throughout the year. Permissible duration of feed interruption hot water: 8 hours (total) for 1 month, 4 hours at a time, in case of an accident on a dead-end highway - 24 hours in a row; The duration of the interruption in hot water supply in connection with the performance of annual repair and maintenance work in centralized networks of engineering and technical support for hot water supply is carried out in accordance with the requirements of the legislation of the Russian Federation on technical regulation (SanPiN 2.1.4.2496-09).

Standard hot water temperature in an apartment building

But if the indicator is set above 55 degrees, then there is a risk of getting a burn. Because of this, hot water is used together with cold water. The standard temperature of hot water in an apartment in winter does not differ from the established value.

Residents should monitor this. If this does not comply with the standards, then it is important to contact the competent authorities in a timely manner to resolve the issue. And temperatures above 75 degrees lead to breakage of the plastic section of the water supply system, which is found in many modern apartments. A deviation includes even a slight increase or decrease in performance.


Attention

There must be a minimum, even if communications and heating equipment are old. The standard hot water temperature in the apartment is specified in the agreement concluded between the client and the service provider. Why is it important to maintain temperature conditions? Temperature control is an important necessity.

What is the standard hot water temperature in the apartment?

We analyze this situation - we take the entrance floor and check this situation in the apartments on this floor. For example, we have four apartments - everything is fine in three, but in the fourth apartment this situation occurs. To confirm our assumptions, we check in the same way apartments on the floor above or below, no matter.

The situation is 100% repeatable - there is no need to check further. You are dealing with unauthorized conversion engineering communications related to common property. From practice, there are cases when, in a 17-story building, residents carried out such a conversion in 16 vertically adjacent apartments, which led to a complete lack of hot water circulation in the system and, as a result, the residents of this building bombarded the supervising authorities with complaints about poor-quality utility services .
This situation arose from the resident’s ignorance of the boundaries of property division, i.e.

Standard hot water temperature - what to do if it does not meet the standards

The complaint must be written in almost the same way as regarding the temperature. The application must be written to the head of the housing inspection, indicating the regulations and the time for consideration of the document. Only “poor quality water” should be identified as the reason.

Important

After this, you should receive a response from the inspector, and you can wait for the problem to be resolved. A collective application significantly speeds up the review procedure, so water quality will soon be restored. Drawing up a complaint If consumer rights are violated, a claim is drawn up.


It is necessary to write it in a generally accepted manner, in neat and legible handwriting. It is important to indicate who the application is intended for. Usually the document is drawn up for the boss management company, which is a water supplier. It is imperative to indicate all the facts: calls, requests to employees, visits to the management company.

Hot water supply temperature in mkd. — housing and communal services portal.rf

The exception is at night, between 0.00 a.m. and 5.00 a.m., when a decrease is allowed established standard, but no more than 5 degrees. During the daytime, a temperature of at least 57 °C is acceptable. What temperature standards for hot water are established according to SanPin? Do you need help? Consult our lawyer for free! Laws in our country change very often! Get the latest information by phone! Just call from any region of Russia: Or contact our online consultant! The temperature of hot water according to SanPiN, according to resolution 2.1.4.2496-09, must comply with the following standard - the minimum value is 60 °C, and the maximum level corresponds to 75 degrees. Small deviations are allowed within limits not exceeding five degrees at night and three during the day.

Standard temperature of hot water in a tap in an apartment, sanpin

If the deadlines have been extended, then a recalculation of payment for services is required. A reduction of 0.15% is required. Checking the standard Utility services must comply with the standard hot water temperature in the apartment. General position The document includes rules for checking compliance with standards.

Residents need to be able to check the water temperature. If there are deviations, you need to file a claim. The water testing procedure includes the following steps:

  • you need to open the tap and let the water drain for about 2-3 minutes, during which time the cooled liquid will be eliminated;
  • then you need to pour water into a special glass;
  • a sensitive thermometer with a scale of 100 degrees must be immersed in the container;
  • You should wait until the thermometer warms up, after which the readings are recorded.

Although the temperature standard is within a wide range, there may be some deviations.

Hot water temperature: what should it be?

This indicator is characterized by a minimum (not lower than 60 °C) and maximum limit (not higher than 75 °C) and does not allow deviations from the specified temperature regime, when observed, the quality of public services is ensured.” The temperature of hot water at water collection points, regardless of the heat supply system used, must be no lower than 60 C and no higher than 75 C. REASONS: clause 5.1.2 SP 30.13330.2012 " Internal water supply and sewerage of buildings" Updated edition of SNiP 2.04.01-85*; clause 2.4 SANPiN 2.1.4.2496-09 “Hygienic requirements for ensuring the safety of hot water supply systems”; 5.3.1 Rules and regulations technical operation housing stock" (approved by the Post of the State Construction Committee of the Russian Federation dated September 27, 2003 No. 170); clause 5 of appendix 1 “Rules for the provision utilities owners and users of premises in apartment buildings and residential buildings" (approved by Post.

About standards for air temperatures and hot water in apartments

The same schedule determines how hot the risers and radiators of the heating system will heat up. For example, at -5 °C atmospheric air the temperature of the coolant in the riser must be at least 78 degrees. However, what to do if the hot water supply is in apartment building not up to standard? You need to submit a claim (application) to the Housing and Communal Services or the Management Company that maintains the house.
Temperature measurements: sample report The Management Company will most likely not pay attention to an unfounded complaint. Therefore, you need to arm yourself with facts and measure the temperature of hot water in your apartment building yourself using a special sensor with a built-in regulator.

Info

Before approving such standards, experts should have taken into account the temperature at which unfavorable conditions are created for the life of harmful bacteria. Also, hot water should not cause burns. skin. The State Housing Inspectorate is authorized to monitor whether this resolution is being implemented.


Utilities do not have the right to install their own temperature standards water in residential premises. If the standards do not comply, what calculation coefficient for hot water is in effect? ​​Knowing the answer to the question of how many degrees the hot water should be, you need to understand what calculation coefficient should apply if this standard is violated. If it is discovered that the hot water supply is supplied in violation of the established temperature standards, payment must be recalculated.

No more than 8 hours at a time at a room temperature of 10 to 12 degrees, no more than 4 hours at a room temperature of 8 to 10 degrees. For every hour exceeding the specified standards, the monthly heating fee is reduced by 0.15%. Hot water temperature In accordance with clause 5.1.1, the quality of cold and hot water (sanitary and epidemiological indicators) supplied for household and drinking needs must comply with SanPiN 2.1.4.1074 and SanPiN 2.1.4.2496.

The temperature of hot water at water supply points must comply with the requirements of SanPiN 2.1.4.1074 and SanPiN 2.1.4.2496 and, regardless of the heat supply system used, must be no lower than 60°C and no higher than 75°C. (according to clause 5.1.2. Code of rules SP 30.13330.2012 “SNiP 2.04.01-85*. Internal water supply and sewerage of buildings”, approved by order of the Ministry of Regional Development of the Russian Federation dated December 29, 2011 No. 626).

What should be the temperature of hot water at the entrance to an apartment building

There is an interesting document: “DECISION OF THE SUPREME COURT OF THE RF OF MAY 31, 2013 N AKPI13-394”, which, among other things, establishes: “SanPiN 2.1.4.2496-09, as follows from the content of its paragraphs 1.1 and 1.2, establishes hygienic requirements to the quality of water and the organization of centralized hot water supply systems (hereinafter referred to as DHW), as well as the rules for monitoring the quality of water supplied by DHW, regardless of departmental affiliation and forms of ownership, and is mandatory for compliance by all legal entities, individual entrepreneurs, whose activities are related to the organization and (or) provision of centralized hot water supply systems. According to the specified SanPiN, the temperature of hot water in places of water supply, regardless of the heat supply system used, must be no lower than 60 °C and no higher than 75 °C.

For individuals living in different cities Russia, temperatures vary slightly cold water in the tap. In this regard, the question automatically arises of how many degrees the water should be according to the current state standard, and also why some residents have it colder than others. It will also talk about what measures need to be taken by individuals who are dissatisfied with the temperature, as well as the quality of the water entering their homes.

Since the generator of cold water, which enters the residents’ taps apartment buildings, is centralized water supply, then its temperature depending on various factors may vary slightly. Such factors include the time of year, how the pipelines are placed, what condition they are in, as well as many other details. However, there is a general state standard that dictates the temperature of water, which must be observed regardless of the circumstances.

It should be noted that the executive authorities have adopted a number of regulations relating to building codes and regulations. This source notes the standards for relative cold water supply to residential premises that must be observed.

Building codes

In the current Housing Code Russian Federation stipulated that residents who systematically pay a certain price for supply to their houses water resources, should receive them in the amount they require for a comfortable stay. In addition, the composition of the water must be safe for human health and not contain any dangerous impurities. However, a source such as building codes stipulates that residents will be provided with water suitable for drinking only if it is supplied through pipelines that meet all sanitary standards.

IN different regions In the Russian Federation, water quality varies significantly. In this regard, in current legislation it is stated that temperature indicators, depending on certain quality characteristics, may vary slightly in different cities and even regions. Also in building codes and the rules indicate that during one month there may be no water in the taps of individuals for a total of eight hours. In addition, if residents are denied water supply for more than four consecutive hours on the same day, it is considered an offence.

The heat of water resources generated by the cold main does not in any way affect the level of living comfort of individuals. The same fact applies to sanitary conditions. Regarding the pressure that should be in the cold water supply circuit, the building codes state that the minimum value this indicator– is 0.03 MP, and the maximum is 0.6 MP.

What GOST says

As for the temperature indicators of cold water supplied to the homes of citizens of the Russian Federation, the state standard says practically nothing on this topic. However, what the quality and composition of water resources should be is described in some detail in this source. The following rules apply regarding the temperature characteristics of cold water:

  • The water temperature depends on the season. IN warm time year, the water supplied to residents’ taps will be at a slightly higher temperature than in cold seasons. This fact is directly related to weather conditions. The water entering a special structure, which is designed to collect water from a source, will be much warmer in summer than in winter. In addition, a hydraulic structure designed to supply and drain water resources in a certain direction, called a water pipeline, is located close to the soil, the temperature of which also affects the temperature of the water.
  • Temperature standards are set by the supplier. Since current standards legislation did not regulate temperature indicators directly related to cold tap water, then each individual organization that provides services of this nature independently determines these values. In most cases, the minimum limit is set at four degrees Celsius, and the maximum at twenty degrees.

How to achieve an acceptable water temperature

Since in 2019 the cost of using utilities is quite high, the demand from their suppliers is also growing. Thus, if an individual is categorically dissatisfied with the cold water temperature and/or its quality, then he needs to file his claim with in writing. This is done in the form of a special act. After this, this document must be noted in the registration log, and the supplier of a certain utility service must review it within three days.

Attention! If the supplier did not react in any way to the drawn up act, which was signed by more than two residents, and the quality of the service provided was not checked, then the document expressing a certain claim is automatically recognized as valid.

How to draw up an act

In order to avoid having to write the entire document by hand, we strongly recommend that you print out its form, which is freely available and is called a “Claim Act,” and enter the relevant information in the blank lines. First of all, you must enter the name in the blank form of the act settlement, and then the day, month and year of the conclusion of the document. After this, the following information is indicated:

  1. About the consumer and the performer. If a cold water consumer observes that the supplier is violating the norms of the contract concluded between them, then he has every right to complain in order to restore justice. First of all, the agreement number is written down, and then the user’s last name, first name and patronymic, as well as the type of specific utility service, the quality of which the individual is dissatisfied with. After this, it specifically lists what the essence of the claims is.
  2. About indicators. Simply expressing your dissatisfaction with the quality of housing or utility services will not be enough. An individual must enter into the act specific quantitative or quality characteristics. For example, in the case under consideration, if the cold water temperature is below the standards specified in the contract with the supplier, then you need to indicate exactly how many degrees it is. In addition, the day, month and year from which the consumer noticed this deterioration is displayed, and the date when the supply of utility services returned to normal is also indicated.
  3. About the drafters of the act. At the bottom of the document there must be information containing information about the positions of the contractor and the consumer, as well as their addresses with contact numbers. Each party must sign the relevant data. The surnames, first names and patronymics of all other consumers who signed this act are also indicated, thereby confirming poor quality this utility service.

After the document is completed, do not forget to make a second copy. Moreover, each copy must contain signatures of both users of this utility service and individual, acting as a representative of the supplier. After submitting the act, the supplier is given exactly three days, during which he has the right to refuse to satisfy the requests set out in the document. If actions of this kind have not been taken, then by default it is considered that the supplier agrees with all claims and undertakes to correct itself.

The difference in the use of hot water between country house and apartment basically lies in the fact that in the system of individual autonomous heating you can always monitor and adjust the temperature and pressure of the coolant flowing through the pipes, and in centralized system For heating, these parameters are set in the boiler room, and the owner of the apartment cannot in any way influence the adjustment of the characteristics of the working fluid. But what the hot water temperature should be can be controlled in the apartment. This must be done at least to ensure that the temperature of the hot water supply and heating complies with the standards and ensures comfortable living and use hot water in the bathroom, kitchen and other water points. Therefore, if during the year, instead of hot water of a certain temperature, you receive barely warm or even cold water, then you should think about how and where to write an application in order to achieve the targeted spending of your utility bills.

How the temperature range is set

About what temperature the hot water in the water supply should be and central heating, the information is set out in SanPiN 2.1.4.2496-09 (sanitary rules and regulations determining the temperature of hot water and heating) and GOST R 51617-2000 (air temperature in the room when using heating and hot water). Parameters do not change for a long time, since they are determined by the appropriateness of these values ​​- a person should feel comfortable and not experience any inconvenience when using hot water in one form or another.

Since the temperature of the water in the hot water supply depends on technical solution for the water supply of a house or apartment, then for the cold water and hot water routes the temperature will always be different. Temperature in DHW system should not go beyond 60 0 C-75 0 C for all water points. If DHW diagramclosed type, then the minimum permissible temperature water should be 50 0 C, for an open hot water supply it is 60 0 C.

Housing and communal services standards contain the following permissible deviations: a decrease in temperature by 5 0 C at night (from 0.00 to 5.00) and a decrease in temperature during the day by 3 0 C (from 5.00 to 0.00). These rules are based not only on the comfort of using hot water, but also on the safety of residents. If the deviation from the regulations exceeds the specified limits for every 3 0 C, residents have the right to demand a reduction in the payment for hot water supply by 0.1% for every 60 minutes of violation. If during control temperature measurements the thermometer showed a temperature of ≤ 40 0 ​​C, then payment for utilities is carried out according to the tariffs for cold water supply. To confirm the data, it is necessary to carry out an official measurement and draw up a report certifying the deviation from the SanPiN regulations.

If the water in the pipes is hot, it can cause burns, especially to children. In addition, modern pipe lines are made of plastic or metal-plastic, and high water temperatures have a destructive effect on them. When the temperature in the pipes exceeds 76 0 C, a violation of the regulations occurs, just as when the temperature decreases to 56 0 C, and residents have the right to write an individual or collective complaint to the utility company.


There is also another rule that forces you to regulate the hot water supply in the apartment within 60-75 0 C. warm water Microorganisms and pathogenic bacteria begin to multiply quickly and actively. Therefore, the temperature limit must cover the values. In which a person will not receive burns, but microorganisms will die without causing harm to consumers. This rule is especially relevant for children's and medical institutions.

In the warm fresh water Legionella, a bacterium that causes pneumonia of unknown etiology, reproduces well. This means that in most cases the disease is not identified or is identified incorrectly, which leads to incorrect treatment with corresponding results, including death. But in hot water, Legionella dies depending on the temperature:

  1. At 70−80 0 C, the water is completely disinfected - all bacteria die instantly;
  2. At 66 0 C, legionella dies in 120 seconds;
  3. At a temperature of 60 0 C, microorganisms die in 22 minutes;
  4. At 55 0 C, bacteria die in 6-7 hours;
  5. At a temperature of 20−45°C, the active phase of legionella reproduction begins;
  6. At temperatures ≤ 20°C, Legionella cannot reproduce due to the cold.

Based on the above, it becomes clear that when high temperature the use of hot water becomes safe in terms of morbidity, but unsafe in terms of possible burns:

  1. When the water temperature in the hot water supply is ≤ 50 0 C, there is a sufficient degree of risk of getting burned;
  2. At temperatures ≥ 65 0 C, burns on the skin occur within 2-5 seconds;
  3. At a water temperature of 55 °C, a burn can occur in one and a half minutes.

The problem is solved as follows: hot water with centralized distribution residential buildings first stored in tanks where the temperature is maintained sufficient to kill the bacteria. As hot water supply is supplied to the house, its temperature drops to a regulated level, and the use of hot water should be carried out only with the simultaneous connection of cold water supply to the house.

Water quality in hot water supply

What is regulated by Snip, GOST and SanPin ? Resolution SanPiN 2.1.4.2496-09 clause 2.4 regulates the temperature standards for transporting water to residential buildings, and the maximum temperature of hot water in the apartment is 60 0 C to 75 0 C. In addition, hot water in the apartment should not have foreign odors and flavoring impurities. If for some reason the temperature regulations are not observed, a complaint can be filed against organizations involved in the delivery of hot water to residential buildings in order to eliminate the cause of the violation of GOST. In each region, the application form will be original, so here are a few examples of such applications:


https://youtu.be/1viQbRTzQ6A

How to measure temperature

To find out what the temperature is hot water norm or not, are carried out first independent measurements, and only after this it is necessary to invite official representatives of utility services to carry out official measurements and drawing up relevant supporting documents.

To measure the hot water temperature yourself, open any hot water tap and drain the water for 180 seconds, then fill any container with water (for example, liter jar) and measure the temperature with a regular household thermometer. To do this, lower it into the jar for a few minutes and wait until the thermometer readings stop changing. If the thermometer shows too low or too high values, contact the utility companies with appropriate statements. If for some reason it is impossible to make a written request, then the dispatcher is obliged to accept an oral telephone complaint or a request for a control measurement official representatives companies. If the violation is eliminated without control measurements, the dispatcher is obliged to inform the applicant about this.

If the reason why the temperature schedule is violated is unknown, then a representative of the utility organization is obliged to arrive at the applicant for an official no later than 120 minutes after receiving any application - oral or written. Other time intervals are discussed with the applicant.

Repeated measurements DHW temperature are already made by an official, after which a report on measuring the water temperature must be drawn up, and on the basis of this document, in the event of an obvious violation, the payment for hot water supply must be recalculated at other tariffs. The act is drawn up in two copies, one copy is sent to the management company, the second must be with the owner of the property.

How to write a complaint to the management organization

If the hot water temperature schedule is violated constantly and regularly, then residents can write a collective or individual complaint against the management company that transports hot water. So that the complaint has legal force, it must be drawn up in a legally competent manner, citing facts and arguments. Any notary or lawyer can provide assistance in drawing up such a document.

The document header must contain correct name the organization against which the complaint is being made, and the name of the responsible manager (if known to the complainant) to whom the document is addressed. The personal data of the applicant is indicated below: last name, first name, patronymic, address where the applicant is registered, contact information for subsequent communication regarding the application.

General complaint form:

  1. Document title;
  2. Statement that the temperature schedule is violated when providing residents with hot water according to the application form in accordance with Federal Law No. 195 under Article 7.23;
  3. The statement itself contains a description and essence of the complaint. It is necessary to write in the document that independent and control measurements of the hot water temperature were carried out with information from the previously drawn up report: date of measurement, personal data of the employee who carries out the control measurement of hot water temperature, temperature parameters;
  4. The complaint should end with a requirement to eliminate violations in the DHW supply or eliminate violations of the DHW temperature regime. In addition, you can oblige the company to inform you about the implementation of relevant work;
  5. At the end of the written complaint, the date of its preparation is indicated and the signature of the applicant is affixed. The complaint must be submitted and registered in 2 copies. The document is sent to management organization by registered mail with notification, or independently delivered by the applicant to the company’s office.

The second copy of the complaint, which remains with the applicant, must contain a mark indicating the acceptance of the document, and it must also indicate the date of receipt of the application and bear the seal of the management organization. The response to the complaint must be received no later than 30 working days.

How to request a recalculation if you deviate from the temperature schedule

How is recalculation done? payment for hot water supply, if the temperature schedule for hot water supply is violated? Having a control measurement report in hand, confirmed by an official of the management company, you need to visit the management organization to arrange a recalculation of the hot water service.

If the DHW temperature at the time of measurement was ≤ 40 0 ​​C, then pay DHW consumption necessary, according to the law, according to tariffs for cold water supply. Thus, to carry out an official recalculation, you need to have on hand a certificate of measuring the DHW temperature. Before drawing up the act, an application for measurement is submitted; the document must contain the registration number, the time of acceptance into office work, and the data of the dispatcher who accepted the application. If the report was drawn up during a technical failure, and subsequently the hot water temperature returned to normal, the dispatcher is obliged to notify the applicant about this, indicating the deadline emergency work DHW and time to repair a breakdown in the pipeline.

If the hot water temperature is constantly low and the reasons for this decrease are unclear, you should decide with a company representative (dispatcher) about the time to carry out a control measurement of the hot water temperature. After measuring and drawing up several copies of the act according to the number of participants in the measurement, the document is sent to the authorities that approve or do not approve the need for recalculation.

IN winter time measurement is made taking into account outside temperature and conditions of thermal insulation of the hot water main.

Features of measurements

  1. When measuring the temperature of the hot water supply, the water from the tap should be drained for at least 2-3 minutes;
  2. The drainage time depends on the DHW supply pattern to the metering tank (for example, from an “independent” pipe or from a valve in the bathroom or kitchen).

The Code of the Russian Federation on Administrative Violations contains Article 7.23, which provides for punitive or administrative sanctions for violating the regulations for providing the population with hot water supply. Therefore, measurement and subsequent actions must be carried out officially and documented in order not only to establish the fact of a violation, but also to determine the exact time frame within which payment for payments will be recalculated DHW services. In this case, the initial period is considered to be the time of drawing up the measurement report, the final date for recalculation is the date of checking the compliance of the temperature regime of the hot water supply after eliminating the accident, breakdown or other reason for the violation of the schedule. If the management company refuses to recalculate, the applicant has the right to file a complaint with Rospotrebnadzor or the courts.

If violations fall within the scope of Federal Law No. 195 under Article 7.23, then the defendant may be fined, and the amount of the fine for an individual executing person may be 500-1000 rubles, for an organization – 5000-10000 rubles.

By paying for utilities, you have the right to demand that the management company perform your duties in full, and receive the appropriate quality of services and products for your money. Therefore, if you see that the service does not correspond to what was declared, do not be afraid to defend your rights and demand that the company providing the services fulfill its obligations. If you have complete information about DHW standards, temperature graphs and permissible deviations you can challenge the unlawful actions of service provider companies, supporting your claims with relevant documents: measurement reports, applications for recalculation of payment for services, correctly filed complaints to higher authorities - Rospotrebnadzor or the court.

What to do if water does not meet SanPiN requirements

If you have a need to recalculate payments for inappropriate hot water delivery services, then your actions must take place within the legal framework, namely, comply with the requirements of Resolution No. 354 of the Government of the Russian Federation, which establishes the rules for the provision of utility services to consumers.

The requirements according to which your actions as an injured consumer will be regulated:

  1. If you find a violation, you must notify the dispatcher about it in writing or orally. In any case, do not forget to indicate your contact details - personal data, address, reason for contacting. The dispatcher is obliged to register your request and give it a go;
  2. In response, the dispatcher must inform you of his data, the registration number of your application and the time of its submission;
  3. the fact of a violation of the provision of services must be verified by the dispatch service and recorded. To do this, an additional verification of the violation is carried out together with the applicant, about which a report is drawn up. According to paragraph No. 108 of Resolution No. 354, such an inspection must be organized no later than two hours after receiving the complaint. Other times are agreed upon with the applicant;
  4. After the inspection, an act must be drawn up, based on the results of which violations will be eliminated. The document must contain a description of the violation, if it was detected, how and by what means the control measurement of the hot water temperature was carried out, the time of measurement and the address at which all the described actions were carried out;
  5. Each participant in the inspection must have their own copy of the report, and the applicant must also have one copy.

If you, as an applicant and injured person, do not agree with the results of the inspection and measurements, you can request an additional examination. The repeated inspection is agreed upon and carried out in the same way as the initial one, only an expert is already involved in it. If, during a repeated inspection, the fact of a violation is not confirmed and recorded, then the costs of the examination will be borne by the applicant.

Actions after receiving the act

After you have completed all the documents and received a certificate of violation of the quality of public services for the delivery of hot water, your further actions consist of filing a request for recalculation of payment. You can find out the time for which the recalculation must be made from the information provided above.

Duration of violation temperature chart counts:

  1. From the time of bringing information about the violation to the dispatcher;
  2. Until the time of testing to restore parameters.

If during this time the correct DHW has not been renewed, then the services with a violation of quality are considered incomplete, which means you have the right to submit a second claim.

The presence of a hot water supply system is prerequisite for any modern comfortable housing. For this reason, it is important for every residential property owner to know what temperature the hot water in the tap should be in the tap according to the 2016 SNP standard.

It should be noted that hot water plays the most important function for consumers. With its help, the likelihood of the formation of viruses and infections, the development of pandemics and epidemiological diseases is reduced. Hot water is also a convenience that allows you to keep your apartment clean and not experience discomfort while living in it.

Each person can measure the temperature of incoming water using a regular thermometer. Therefore it is important to know standard indicators for hot water, approved by government regulations:

  • closed systems - from 50 degrees;
  • open systems – from 60 degrees;
  • joint systems – from 75 degrees.

Having figured out what temperature the hot water should be in the apartment according to the law, you can safely defend your rights to public utilities. At the same time, it is important that there are no deviations in both directions: insufficient temperature will not kill harmful bacteria, and excessively heated water can cause a burn.

It should be noted that the standard hot water temperature in an apartment building in some cases may differ from the actual situation. Utilities have the right to reduce the temperature of the water supplied to the water supply for the following reasons:

  • emergency situations occurring on the highway or pumping station;
  • failure of housing communications;
  • carrying out scheduled preventive maintenance.

These reasons may lead to a interruption in the supply of hot water. However, current regulations also describe the duration of the period of interruption of water supply to apartment buildings:

  • up to 4 hours in a row;
  • up to 8 hours per month;
  • up to 24 hours in case of accidents.

In practice, utility services quite often violate the established time. Homeowners themselves are not able to influence this situation, but they may require a recalculation of the tariff used for water heating. Economists have calculated that when hot water is turned off, the price should be reduced by 0.15%.

It will not be possible to immediately attract specialists to measure the temperature of water in a hot tap, since there is a clear verification algorithm. Only compliance with it will allow drawing up an act that will be recognized by public utilities and other authorities.

If the hot water temperature in the apartment does not comply with the 2016 standard, then this fact can be proven by performing the following sequence of actions:

  • open the hot water tap for 2-3 minutes to drain the liquid that has stagnated in the pipes;
  • place a special glass under the stream to fill it to a certain level;
  • immerse a thermometer into the glass, which measures temperature conditions up to 100 degrees;
  • record the results obtained.

It must be taken into account that a certain deviation in both directions from the standard temperature indicators is allowed:

  • 00.01-05.00 – up to 5 degrees;
  • 05.00-00.00 – up to 3 degrees.
  • explain the reason for the refusal to carry out any work on the water supply system;
  • take measures to eliminate identified deviations.

If no practical measures are taken to correct the situation within a week, you should contact local authorities or the judiciary.

Hot water is what every person needs, regardless of the time of year and the temperature outside, whether he lives in Moscow or in a village in Siberia. The availability of hot water in the pipes determines the likelihood of timely elimination of outbreaks of various viruses and infections, as well as the likelihood of the development of pandemics and epidemics. Well, besides everything else, this mandatory rule, allowing you to comply with sanitary and hygienic standards in the house, maintain cleanliness, live in comfort and not feel constrained by difficult life circumstances.

Basic temperature standards for hot water

According to the standards approved by SanPiN, the temperature of hot water should be approximately within the following limits:

  • not lower than sixty degrees - in open systems heat supply;
  • not lower than fifty degrees - in closed systems heat supply;
  • no higher than seventy-five degrees - for both systems.

It is this temperature threshold that meets sanitary standards and is necessary so that all the harmful bacteria and viruses that are abundant in tap water are doomed to death. On the other hand, when supplying water hotter than fifty-five degrees, there is a risk of getting a burn. Therefore, the use of hot water is recommended while turning on cold water. Temperatures above seventy-five degrees may well cause rapid breakdown of the plastic part of the water supply, which is found in most modern apartments.

A deviation is already considered fifty-nine or seventy-six degrees. Minimum temperature hot water must be provided, regardless of the state of communications and heating equipment. All rules and conditions must be specified in the cooperation agreement between the client and the service provider.

For what reasons do they have the right to reduce the water temperature?

We all understand that some rules are immutable, especially when they directly relate to a person’s health and are paid by him out of his own pocket. On the other hand, there are a number of reasons why the temperature of hot water can be reduced below normal, simply because it is simply impossible to do otherwise in the current situation. What are these cases?

  1. An emergency occurs on the supply line, pumping station or breakdown of residential communications in your home.
  2. Implementation of planned and preventive repair work network communications.

During these events, the supply of hot water may be interrupted, but this should not affect the quality of life of residents. That is why there are standards that, in turn, limit the possibility of a prolonged interruption in the supply of hot water in an apartment building:

  • eight hours in one month, total;
  • no more than four hours in a row;
  • no more than one day (when we're talking about about the accident).

If these deadlines have been exceeded, then you have the right to a recalculation tariff plan. The latter should be reduced by fifteen hundredths of a percent during the shutdown of hot water (lowering its temperature).

How to check the norm and where to contact in case of deviations from it

Measuring the temperature of hot water cannot be done as the inspector immediately wants. There is a clear algorithm that must be followed, and only then the result will be recognized as true. In all other cases, measurements are considered incorrect and invalid.

  1. The hot water tap opens and water flows freely for two to three minutes. In this way, the water that has stagnated in the pipeline and cooled down is released, the temperature of which does not interest us.
  1. A special glass is placed under the stream of hot water, after its temperature has been equalized to a uniform temperature.
  1. When the glass is full, it is removed, the tap is closed, and a sensitive thermometer with a scale of up to one hundred degrees Celsius (no less) is immersed in the glass.
  1. Wait a while until the thermometer heats up, and then take readings from it.

Despite the fact that in general a fairly wide range is given for the temperature of hot water, small deviations from it in any direction are allowed.

During the daytime, from five in the morning to midnight, there are fluctuations of three degrees Celsius, and at night (from midnight to five in the morning) there are fluctuations of up to five degrees Celsius.

It must be said that every three degrees of deviation reduces the tariff by one tenth of a percent, but only for the current date.

If you find deviations in the temperature of hot water from the norm in your apartment, you should first contact the housing and communal services. If these problems are caused by an accident and unscheduled repairs, then the dispatcher you contact is obliged to notify you about this, informing you of the estimated time frame for eliminating the problem. In the event that there are no reasons for a decrease in temperature at your site, your application should be accepted and reviewed as soon as possible.

To be sure that the application will not be shelved, as is often the case in institutions of this kind, be sure to write down the application number, the time you called the housing and communal services department, and the name of the person who accepted the application. After this, it will be examined for sure, and you can be sure that in the near future the temperature of hot water in your home will rise to normal limits or some other measures will be taken.



This article is also available in the following languages: Thai

  • Next

    THANK YOU so much for the very useful information in the article. Everything is presented very clearly. It feels like a lot of work has been done to analyze the operation of the eBay store

    • Thank you and other regular readers of my blog. Without you, I would not be motivated enough to dedicate much time to maintaining this site. My brain is structured this way: I like to dig deep, systematize scattered data, try things that no one has done before or looked at from this angle. It’s a pity that our compatriots have no time for shopping on eBay because of the crisis in Russia. They buy from Aliexpress from China, since goods there are much cheaper (often at the expense of quality). But online auctions eBay, Amazon, ETSY will easily give the Chinese a head start in the range of branded items, vintage items, handmade items and various ethnic goods.

      • Next

        What is valuable in your articles is your personal attitude and analysis of the topic. Don't give up this blog, I come here often. There should be a lot of us like that. Email me I recently received an email with an offer to teach me how to trade on Amazon and eBay. And I remembered your detailed articles about these trades. area I re-read everything again and concluded that the courses are a scam. I haven't bought anything on eBay yet. I am not from Russia, but from Kazakhstan (Almaty). But we also don’t need any extra expenses yet. I wish you good luck and stay safe in Asia.

  • It’s also nice that eBay’s attempts to Russify the interface for users from Russia and the CIS countries have begun to bear fruit. After all, the overwhelming majority of citizens of the countries of the former USSR do not have strong knowledge of foreign languages. No more than 5% of the population speak English. There are more among young people. Therefore, at least the interface is in Russian - this is a big help for online shopping on this trading platform. eBay did not follow the path of its Chinese counterpart Aliexpress, where a machine (very clumsy and incomprehensible, sometimes causing laughter) translation of product descriptions is performed. I hope that at a more advanced stage of development of artificial intelligence, high-quality machine translation from any language to any in a matter of seconds will become a reality. So far we have this (the profile of one of the sellers on eBay with a Russian interface, but an English description):
    https://uploads.disquscdn.com/images/7a52c9a89108b922159a4fad35de0ab0bee0c8804b9731f56d8a1dc659655d60.png